Policy - Privacy and Shipping

We can be reached via e-mail at: mail to:  kelly@prophetskincare.com

SHIPPING POLICY:

Shipping will take place via US Mail. Allow 1 to 2 weeks for delivery. However, you may find your order arrive within the week as orders are often shipped same day.

RETURN POLICY:
If you're just trying our products we encourage you to order our skincare samples.   This way, for a lesser amount, you can get samples to test with your skin.  We find this is a better way for test driving our products with your skin type.  We offer a 20% discount code for all sample customers which more that off sets the cost of the samples!

After having the option to get samples, and still not satisfied with the product, after 14 days send back the unused portion with a copy of the invoice information and we'll send you a business check for the amount you paid for the item within a week of your return receipt. There is a 50% restocking  and postage paid fee.

Please note that your credit card will be charged by Prophet Skincare, LLC

Although we have a policy in place, we have never had a return or a complaint about any of our products. Your total satisfaction still remains our main goal.  NOTE:   Please contact us in writing if there are any complaints about any of our products. Send to Prophet Skincare LLC, PO Box 270, Westbrook, CT 06498.

* CT Residents are required to add a 6.35% State tax on all items ordered.

If you have any concerns please contact us immediately with the exact nature
of your problem and we will do everything possible to resolve it.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

SHOPPING PAGE

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service@prophetskincare.com
1-800-715-1333 x 3133